If the Smart Outlet does not appear in the list of devices during configuration then you will need to perform a reset on the unit. See the question below on how to reset the Smart Outlet. Once the reset is complete, return to the ConnectSense iOS App and begin the procedure to add the device again.
While plugged in, press and hold both buttons at the same time on the side of the Smart Outlet for about 10 seconds. You will see both LEDs blink red for a moment and then the green light in the upper, left-hand corner of the Smart Outlet will start blinking indicating that it is ready to start the Wireless Accessory Configuration (WAC) and HomeKit pairing process.
Yes. Controlling HomeKit enabled accessories away from home requires an Apple TV (3rd generation or later) with Apple TV software 7.0 or later and an iPhone iPad, or iPod touch with iOS 8.1 or later.
Once configured, the Smart Outlet can be placed anywhere within range of its corresponding wireless router. If the Outlet is moved to a new location on a different WiFi network, it will need to be reset at the new location and configured with its wireless credentials.
No. At this time, only the 120V version suitable for North American plugs is available for purchase.
The ConnectSense WiFi sensors are a standalone platform and do not interact with the Smart Outlet. The WiFi sensors use a cloud application specifically designed for those devices alone. The Smart Outlet will only interact with other HomeKit compatible devices
The Smart Outlet works with a standard 120V North American power outlet. The total power draw cannot exceed 15A between the two outlets and the USB charging port.
Yes, current draw and average power consumption for devices plugged into the Smart Outlet can be monitored using the Connect Sense iOS app.
No. The Smart Outlet only works with 2.4Ghz (802.11 b/g/n) wireless networks.
There is no support for Android available at this time.